Behind the paper · European Journal of Information Systems · 2026
Me and MY Replika: how psychological ownership of AI companions forms
People call their AI companion “mine”. Design features alone do not produce that feeling. What users perceive the system to enable does.
“People kept writing about their companion as something that was theirs.”
Read the story behind the paper
In brief
People say “my Replika”.
Psychological ownership drives loyalty and dependency, but its theory was built for objects, not for autonomous, social companions.
From 119,831 reviews to two experiments.
A computational analysis of Replika reviews, a survey of 54 users, then two controlled experiments with a fictional companion called Aira.
No direct effects. Everything runs through perception.
Features affected ownership only via perceived affordances and the routes of control, intimate knowledge, and, above all, investment of self. Perceived intelligence is a fourth route.
Do not design for ownership.
Relational features are adjustable parameters that need boundaries, not levers for engagement.
01 / The observation
“My Replika.”
Replika has more than ten million users. Many of them name their companion, dress it, and describe it in possessive terms. Some fall in love with it. The apps behind such experiences have drawn regulatory attention, because they can create emotional dependencies and because several providers use conversational tactics that deliberately intensify engagement.
The construct that captures this is psychological ownership: the feeling that “this is mine”, independent of legal possession. It matters because it drives real outcomes, from loyalty and continued use to willingness to pay, and because in the companion context it can tip into over-attachment. Theory identifies three routes to it: exercising control over something, knowing it intimately, and investing yourself in it.
Those routes were established for objects, apps, and virtual worlds, things that are passive and controllable. An AI companion is neither. It appears autonomous and reciprocal. It is, at once, object and agent. Whether and how ownership forms for such a thing was an open question.
02 / The lens
Not the feature, but what people think it enables.
Our answer draws on affordance theory. An affordance is not a property of an artifact but a possibility for action that a user perceives. Two people can look at the same feature and see different things it lets them do. For AI companions this distinction is decisive, because their real capabilities are opaque. Users respond to what they believe the system affords.
That yields a four-layer chain. Design features such as customisation or human-like behaviour shape perceived affordances. Perceived affordances activate the ownership routes. The routes produce ownership. If the chain is right, then a feature should have no direct effect on ownership at all, only an effect that passes through perception.
We also suspected a fourth route specific to AI. Perceived intelligence, the inference that the system understands and responds appropriately, is an attribution about the companion rather than about the user’s own investment. It might contribute to ownership in a way the original theory never anticipated.
03 / Three stages
From what users say to what we can manipulate.
The study moves from the wild to the lab in three steps, each narrowing the focus of the next. This is context-specific theorising: let real user discourse tell you which constructs matter here, then test them under control.
Computational analysis
- 119,831 English Replika reviews from Google Play, 2017 to 2021
- Sentence embeddings compared against ownership phrases such as “I feel like Replika is mine”
- 1,734 ownership-related reviews, clustered into 26 topics
Pilot study with users
- 54 Replika users recruited from Facebook, Reddit, and Discord communities
- Survey items built from the review topics and from theory
- Reciprocity, anthropomorphism, and perceived intelligence correlate with ownership; customisability and proactivity relate to specific routes
Two experiments
- Fictional AI companion Aira, participants recruited via Prolific
- Experiment 1, 215 participants: customisability and anthropomorphism
- Experiment 2, 220 participants: reciprocity and proactivity
- Structural equation models test direct and mediated paths
In the experiments, participants met Aira through a landing page and a short chat. Depending on the condition, they could configure a human-like character with hair colour and personality traits, or a robot-like system with a “Nexus Model” and “Logic Matrix”, or they got a preset version of either. In the second experiment, Aira either shared its own perspectives and asked for the same in return, or merely listened, and either opened the conversation itself or waited for the participant to say hello.
04 / What we found
No direct effects. Everything through perception.
The manipulations worked: people in the high-customisability condition perceived more customisability, and so on. Yet in neither experiment did any condition directly affect psychological ownership or any of its routes. The effects appeared only when perceived affordances were included as mediators. Models with direct paths added did not fit better. In the second experiment, the mediated model explained about seventy percent of the variance in ownership.
The routes differ in what feeds them. Perceived customisability mostly strengthens exercised control. Perceived anthropomorphism strengthens intimate knowledge and investment of self. Perceived reciprocity strengthens all four routes. Perceived proactivity strengthens intimate knowledge, investment of self, and perceived intelligence, but not control. Across both experiments, investment of self was the dominant path, two to three times stronger than the others. People do not merely use a companion. They put time, emotion, and identity into it.
Perceived intelligence did predict ownership beyond the three classic routes, but its activation depended on the combination of reciprocity and proactivity rather than either alone. A companion that proactively brings up topics based on earlier reciprocal exchanges creates an impression of shared memory and mind.
One more pattern is worth noting. People with prior AI companion experience perceived less customisability and less anthropomorphism from the same stimuli. Familiarity raises the bar.
05 / Why it matters
Ownership is a risk to manage, not a goal to design for.
The mechanism clarifies where design decisions bite. Because features act through perception, the same feature can be harmless for one user and a strong ownership trigger for another. The paper therefore argues against designing for ownership. Possessiveness and control exceed what healthy companionship entails, and the engagement benefits do not outweigh the dependency risks.
Instead, human-like language, customisation, proactive turn-taking, and reciprocity should be treated as adjustable parameters with boundaries that keep the system’s artificial nature and limits visible. The paper distinguishes functional reciprocity, which keeps a conversation coherent, from expressive reciprocity, which suggests mutual responsiveness, and recommends the former. Safeguards include limits on persistent memory cues, interaction resets, bounded personalisation depth, and plain communication about what the system can and cannot do. These connect to responsible AI principles and to the current debate about monetising relational features.
Methodologically, the paper shows how computational analysis, a survey, and experiments can be sequenced to build theory for a technology that existing theory did not anticipate.
Behind the paper
The idea, and
the path to it.
A paper presents the polished result. This is the part that usually stays unwritten: where the question came from and how the work actually unfolded.
After the design theory, we kept studying the phenomena around AI companions for another four years. This study was led by Dominik Siemon at LUT University, with Najmul Islam and me. A comprehensive analysis of Google Play Store reviews of Replika, first published as a text-mining study at AMCIS 2022, is where we came across the concept of psychological ownership (Pierce et al., 2003). People kept writing about their companion as something that was theirs.
What followed was progressive theorising (Venkatesh et al., 2024) in the real sense of the term: a genuine research and exploration path into what lies behind that feeling and what moves people to form psychological ownership of an AI companion. This article is where that path ended up.
References
- Pierce, J. L., Kostova, T., & Dirks, K. T. (2003). The state of psychological ownership: Integrating and extending a century of research. Review of General Psychology, 7(1), 84–107. doi:10.1037/1089-2680.7.1.84
- Venkatesh, V., Brown, S., & Sullivan, Y. (2024). Conducting mixed-methods research. Virginia Tech Publishing. doi:10.21061/conducting-mixed-methods-research